International Student & Scholar Advising
ISSS looks forward to helping you achieve your goals at Illinois State! We are here to provide support and help you be successful, and we offer a variety of ways for you to get in touch with us and ask questions or voice your concerns.
If you would like to ask a question via email, please send it to InternationalStudents@ilstu.edu. You should receive a response within 3 business days.
Phone
If you would like to ask a question via phone, please call the OISP main phone line at 309-438-5276 during regular office hours, Monday through Friday from 8am-4:30pm.
Walk-in Hours
In general, walk-in hours for ISSS will be held Monday and Tuesday mornings and Wednesday and Thursday afternoons. However, due to scheduling conflicts, these times may vary. Please refer to this webpage for the most up-to-date information regarding walk-in hours.
Walk-in Schedule |
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Week of December 10:
Monday: 8:30 a.m–12 p.m. Tuesday: 8:30 a.m.–12 p.m. Wednesday: 1:30–4 p.m. Thursday: 1:30–4 p.m. |
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Week of December 17:
Monday: 8:30 a.m–12 p.m. Tuesday: 8:30 a.m–12 p.m. Wednesday: 1:30–4 p.m. Thursday: 1:30–4 p.m. |
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Week of December 24:
UNIVERSITY CLOSED |
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Week of December 31:
Monday: UNIVERSITY CLOSED Tuesday: UNIVERSITY CLOSED Wednesday: 1:30–4 p.m. Thursday: 1:30–4 p.m. |
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Week of January 7: Monday: NO WALK-INS (New Intl Student Orientation) Tuesday: NO WALK-INS (New Intl Student Orientation) Wednesday: 1:30–4 p.m. Thursday: 1:30–4 p.m. |
Appointments
Appointments are reserved for complex questions/issues and can be held over the phone or in-person.
If you have a situation you would like to discuss in-person, please come during walk-ins hours. The Walk-in Advisor will determine whether your specific case requires an appointment, and assist you with the scheduling process during your walk-in.
If you are unable to come to the office and would like to discuss your case over the phone, please call the OISP main phone line at 309-438-5276. During the conversation, if it is determined you need an appointment, one can be scheduled at that time.
Applications
Many immigration-related issues require that you submit an application to ISSS. Applications are processed by the ISSS Advisor assigned to processing applications for the academic department associated with your degree. If you are in a Pathway Program, your application will be processed by the advisor associated with your intended degree program. See the chart below for details.
Aubrey Wagoner |
Lindsey Schmedt |
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